Pg333 takes our responsibility to protect your personal data seriously. This Privacy Policy clearly explains how we collect, use, store, and safeguard your information as a member of our platform in Malaysia.
pg333's Commitment: We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. Your personal data will not be sold, rented, or shared with third parties without your consent.
Welcome to the PG333 Privacy Policy. This document forms an important part of the relationship between you ("Member") and the PG333 platform ("We", "Platform"). This Policy describes our practices regarding the collection, processing, use, storage, and protection of your personal data.
Pg333 operates as an online entertainment platform offering a wide range of casino games, sports betting, online slots, and more. In running these operations, we need to collect and process certain personal data to ensure we can deliver safe, fair, and quality services to all our members in Malaysia.
We understand that your privacy matters to you. That is why we are committed to handling your personal data responsibly, transparently, and in compliance with applicable laws, in particular Malaysia's Personal Data Protection Act 2010 (PDPA).
By registering an account or continuing to use the pg333 platform, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. If you do not agree, please contact our support team before using the platform.
Depending on the type of interaction you have with the pg333 platform, we may collect the following categories of data:
| Data Category | Example Information | Requirement |
|---|---|---|
| Personal Identity | Full name, IC/passport number, date of birth, gender | Required (KYC) |
| Contact Information | Phone number, email address, residential address | Required |
| Financial Information | Bank name, account number, deposit & withdrawal transaction records | Required |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Game records, betting history, login activity | Automatic |
| Marketing Preferences | Communication preferences, promotional interests, preferred language | Preferences |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as health information, religious beliefs, or political views.
Pg333 collects your personal data through several channels:
We do not purchase or obtain your personal data from third parties without your knowledge. All data we collect is based on direct interaction between you and the pg333 platform.
The personal data we collect is used solely for legitimate purposes directly related to the operation of the pg333 platform. The following are the primary purposes for which your data is used:
Pg333 does not sell, rent, or transfer your personal data to third parties for their own marketing purposes. However, in certain situations, we may need to share your data with the following parties:
Our Commitment: Every third party we work with is bound by strict data protection agreements and is only permitted to use your data for the specific purposes agreed upon with PG333.
The security of your personal data is pg333's top priority. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure.
The security measures we implement include:
Your personal data is retained for as long as your account is active and for any additional period required by law or operational needs following account closure, typically not exceeding seven (7) years for financial records.
Pg333 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and tailor content to your preferences. The following are the types of cookies we use:
You can manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect some functionality on the pg333 platform. For more information on managing cookies, refer to your browser's help guide.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
You have the right to request a copy of the personal data we hold about you at any time.
You may request that we correct any inaccurate or incomplete personal data.
You may request the deletion of your personal data, subject to applicable legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a structured, machine-readable format.
You may request a restriction on the processing of your data in certain situations provided for by law.
To exercise any of the above rights, please contact the PG333 customer support team via Live Chat on our platform or App. We will endeavor to process your request within 30 business days.
Pg333 is a platform dedicated to adults aged 18 and above. We do not intentionally collect, process, or store personal data of individuals under the age of 18.
Should we discover that we have inadvertently collected personal data from an individual below the stipulated age limit, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe their child may have registered an account on our platform are urged to contact our support team immediately.
Minor Protection: If you become aware of anyone under age using this platform, please notify us immediately. pg333 is committed to protecting children and minors from accessing online gambling services.
Pg333 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service developments. Any significant changes will be communicated to members via in-platform notices, the App, or through the registered email address.
The "Last Updated" date at the top of this document will be updated whenever amendments are made. We encourage you to review this page periodically to stay informed of the latest terms.
Your continued use of the pg333 platform after any amendments are published will be considered as your acceptance of the updated Privacy Policy. If you disagree with the amendments, you have the right to close your account by contacting our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
Our experienced team is ready to assist you and will endeavour to respond to every privacy-related enquiry within a reasonable timeframe. Your satisfaction and confidence in how we handle your data is our priority.
Six layers of protection we apply to safeguard your privacy
All data transmitted between your device and PG333 servers is protected by 256-bit SSL encryption — the highest security standard used by leading banking institutions in Malaysia.
Pg333 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We collect only the data that is necessary and use it solely for the purposes disclosed to you.
Your data is stored in data centres equipped with multi-layered physical and digital protections, including firewalls, threat detection systems, and round-the-clock security monitoring.
Your personal data has never been and will never be sold to any third party for advertising or marketing purposes. Your information belongs to you — we are only its responsible custodians.
Our data protection systems and procedures are regularly audited by our internal security team and independent external assessors to ensure they consistently meet the latest standards.
You may access, correct, or request deletion of your personal data at any time. Our 24/7 support team is ready to help you exercise your privacy rights with ease.